Privacy Policy
Last updated: June 2026
Proteus Wakeboards is committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when visiting or making a purchase through www.proteus-wakeboards.eu (the 'Site').
1. Data Controller
Strojnivid d.o.o.
Stara cesta 15a
1381 Rakek
Slovenia
Email: info@proteus-wakeboards.eu
2. Information We Collect
Contact Information: First name, last name, email address and telephone number. Shipping and Billing Information: Street address, city, postal code and country. Business Information (Optional): VAT number, tax number and company information provided during checkout.
Newsletter Information: Email address provided for newsletter subscriptions.
3. How We Use Your Information
We use personal data to process and fulfil orders, deliver products, communicate with customers, issue invoices, comply with legal obligations, maintain website security and send newsletters where consent has been provided.
4. Payments
Payments made through our website may be processed by third-party payment providers, including Stripe, Google Pay, Revolut Pay, cryptocurrency payment services and bank transfer services. Payment information is processed directly by the relevant payment provider and is not stored or accessible to Proteus Wakeboards, except where necessary to verify and fulfil an order. Please refer to the respective privacy policies of these providers for additional information regarding their data processing practices.
5. Shipping and Delivery
To fulfil and deliver orders, we may share relevant customer information with shipping and logistics providers including DHL, DPD, GLS, UPS, Pošta Slovenije and other delivery partners as required.
6. Service Providers
We may engage trusted third-party service providers to assist with website development,
maintenance, hosting, cybersecurity, technical support, payment processing and delivery services. Such providers may process personal data only to the extent necessary to provide their services and are required to protect personal data in accordance with applicable data protection laws and contractual obligations.
7. Newsletter
If you choose to subscribe to our newsletter, we may use your email address to send occasional updates regarding products, promotions, events and company news. You may unsubscribe at any time.
8. Data Retention
We retain personal data only for as long as necessary to fulfil customer orders, provide customer support and meet legal, accounting and tax obligations.
9. Your Rights
Under GDPR, you have the right to access, correct, delete, restrict processing of, object to processing of, and request portability of your personal data, as applicable.
10. Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or destruction.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page together with the revised 'Last updated' date.
12. Contact
Email: info@proteus-wakeboards.eu
Strojnivid d.o.o.
Stara cesta 15a
1381 Rakek
Slovenia
